Bewilderment

In "Our Universe May Be a Giant Hologram" Brian Greene is basically saying that the life we are living isn't actual reality. I didn't quite understand his theory because to me he's basically saying that our life is just a mere image of a life in another universe; "a shadow of the realm where real events take place." I'm not sure if I could say that I can relate to this because I feel as if each person is their own self and nobody has or will ever be anything like them or do anything the exact way another has done. Bewilderment comes out in this reading by basically saying that one does not have control over themselves or anything that they are doing. If I was to believe that I was a reflection of somebody else in another universe I know that I would be bewildered.
In "The Serpents of Paradise" by Edward Abbey, he has a very close relationship with the animals that he comes in contact with. He lets the mice live in his house and does not kill the rattlesnake when he sees it. This is all because he values nature enormously, so much that he even admits that he'd rather kill a human than an animal. Abbey creates a close relationship with the gopher snake that she catches and brings home but then one day she leaves it outside and it is gone when she arrives back home. Later on the gopher snake comes back, or so he thinks, with another companion. It seems as if he is delighted to see it again and is very curious about to learn more about it and its companion. When the gopher snakes began to leave, he is so interested that he begins to follow them but soon stops and realizes that he needs to let them be. Abbey is okay with the disappearance of these snakes because he knows that they have their own life. It also talks about how the noises dolphins and coyotes make and what they are actually meaning. This is where the bewilderment shows up. Abbey is okay with the bewilderment of not knowing what these creatures are thinking because they do not know exactly what we are thinking either.
Both text experience bewilderment in ways that I believe we all experience it too. When we don't have control over things in our lives then we feel as if we can not help ourselves or others the way we need to. We feel confused and lost when we aren't capable to have control of our own actions. Also when we can't connect with others it sometimes causes us to be bewildered. At times when people have different views, different ways of doing things, and etc then it can cause us to get confused.